Chartwell Controls Ltd are an established forward thinking BeMS service provider seeking to hire a part time, experienced and “open minded” employee in the ongoing delivery of energy focused support services. The chosen candidate who takes on this excellent opportunity will be actively encouraged to consider, share, and deploy ways to benefit our current and expanding customer base.
The Role
We are looking to employ a full time Contract Administrator to work from our Head Office in Westerham.
Responsibilities
- Ensure a high existing customer service
- Client & Engineer Reactive works
- To undertake any other duties as requested by senior staff
- Liaise with the Service Manager, Service Engineers and other staff as required to carry out this role
- Chartwell Connect & Chartworld Client Portal
- Dealing with invoice queries
- Instigation of Service Contract billing
- Proactive job investigation
- Set up of service contracts
Relevant Experience, Skills and Knowledge
- Office experience
- Proficiency in MS office: Outlook, Word, and Excel
- Ability to work alone from time to time using own initiative when required
- Good telephone manner
- Good organisation skills and an eye for detail
- Ideally demonstrate experience of service delivery in the construction industry
- Excellent written & verbal communication skills
- Accuracy and attention to detail
- Proactive attitude
- Comfortable working as part of a team
- Flexible Customer focused approach
- Ensure customer satisfaction is maintained
Successful applicant duties will include but not be limited to:
- Reactive emails
- Maintenance of Project planner
- Liaising with clients & staff
Additional training will be provided when required.
Job Type: Full time – Mon-Fri 37.5hrs per week – permanent
Salary: Between £25-27k per annum, depending on experience
Applications to be sent to info@chartwell-limited.com
